Dr. Carolyn Clancy, director of the Agency for Healthcare Research and Quality, speaks about current trends and pressures shaping the health-care delivery system and how patient-centered outcome research is the key to improving health care, at 4:30 p.m., Monday, April 11, in Room A317. Free. RSVP is required by Monday, April 4. Call 626-6459 to RSVP or for more information.